Privacy policy

 

Welcome to portugaldaytrip.com (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.travelportugalclub.com (the “Site”) and use our services (“Services”). We are based in Portugal and comply with the General Data Protection Regulation (GDPR) and all applicable Portuguese data protection laws.

 

1. Information We Collect

1.1 Personal Information

When you interact with our Site, we may collect information that can identify you (“Personal Data”), such as:

  • Contact Information: Name, email address, phone number, and postal address.

  • Account Information: Username, password, and profile details if you create an account.

  • Booking & Transaction Data: Details related to any reservations or purchases you make through our Site.

  • Communication Data: Any information you provide when contacting us via email, phone, or through our website forms.

1.2 Non-Personal Information

We automatically collect non-personal information about your visit to our Site, including:

  • Browser type and version.

  • Operating system and device type.

  • IP address and geolocation data.

  • Pages visited and time spent on our Site.

  • Referral information (e.g., how you found us).


2. How We Use Your Information

We use your information to:

  • Provide and Improve Services: Process reservations, manage transactions, and enhance your browsing experience.

  • Personalization: Tailor content and offers to suit your interests.

  • Communication: Send you updates, newsletters, and marketing materials (only when you have given consent).

  • Analytics and Research: Understand usage patterns to improve our Site and services.

  • Legal Compliance: Ensure compliance with legal obligations and enforce our terms.


3. Legal Basis for Processing (For EU Users)

If you are located in the European Union, we process your Personal Data based on:

  • Consent: Where you have provided explicit consent.

  • Contractual Necessity: To perform a contract or to take steps prior to entering into a contract (e.g., processing bookings).

  • Legal Obligation: To comply with legal obligations.

  • Legitimate Interests: For purposes such as improving our services and ensuring security, provided that these interests do not override your rights and freedoms.


4. How We Share Your Information

We may share your information with:

  • Service Providers: Third parties who perform services on our behalf (e.g., payment processors, hosting providers, marketing agencies). These providers are bound by confidentiality and data protection obligations.

  • Business Partners: In connection with partnerships or promotions, only to the extent necessary to facilitate our services.

  • Legal Requirements: If required by law, regulation, or legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, subject to appropriate confidentiality measures.

We do not sell or rent your Personal Data to third parties.


5. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, and in accordance with applicable laws. When data is no longer needed, we securely delete or anonymize it.


6. Data Security

We implement a range of technical and organizational measures to protect your Personal Data, including:

  • Encryption: Using SSL/TLS for data transmission.

  • Access Controls: Restricting access to Personal Data to authorized personnel only.

  • Regular Monitoring: Conducting security audits and monitoring for vulnerabilities.

  • Data Backups: Regularly backing up data to prevent loss.

While we strive to protect your information, no method of transmission or storage is completely secure.


7. Your Rights

Under applicable data protection laws, you have the following rights regarding your Personal Data:

  • Access: Request access to your Personal Data.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your Personal Data (subject to legal exceptions).

  • Restriction: Request that we limit the processing of your data.

  • Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.

  • Objection: Object to the processing of your data for certain purposes.

  • Withdraw Consent: Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us using the details provided below.


8. International Data Transfers

If your Personal Data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other legal mechanisms approved by the GDPR.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@portugaldaytrip.com
Postal Address: Rua Dr António José de Almeida, nº2, 9ºF, 2780-089 – Oeiras Portugal
Telephone: +351933307036


By using our Site and Services, you agree to the terms of this Privacy Policy.